My first transaction happened soon after I earned my license and there have been 47 more to date. Also, management at Sotheby’s presented me with a few customer service awards. The recognition is great but customer service is just something I do automatically, almost like breathing. And that’s the fun part of helping folks, anticipating their needs even before they think of something.
Apparently there are other factors at play here besides knowledge of upscale communities in this often unpredictable real estate market. My thinking is customer service is right up there with my years as a professional salesman and corporate owner/manager. All of these skills and experiences add to my desire to help folks. The way I see it, I simply treat everyone making a life changing decision to buy or sell a home just like I would treat myself.